◼️ Who are we? Are we a scam?
We are a company specializing in the production of jersey. We have been in the jersey business for several years. All the jerseys you see on the website are available and from the same factory as the official. You can just place the order directly. Learn more click About us
◼️ Why is your jersey so cheap? ls the quality guaranteed?
We are a source manufacturer, skipping intermediate agents and facing consumers directly, so we can make the price the lowest price in the jersey market and guarantee the quality of the products at the same time.
◼️ What is your after-sales service? Can I return the shirts?
In principle, everyone can return the shirt and we will send you a new one. But because the inter shipping fee is very expensive so that we don’t suggest our customers return the shirts. If the shirts quality is really problematic, we will offer reasonable compensation for you. And if you have any questions during the purchase process, you can contact our customer service. If you need the help of our customer service, click Contact Us
ltems with customized name and number or Washed already, it can not be return(no quality problem), please understand.
◼️ How to track order?
1. After we ship out the product and which is scanned by the logistics provider, you will receive an email containing the tracking number
2. Click on “Track Order” in the bottom navigation menu of our website
3. Enter your tracking number and then you can get the latest logistics information about your package
◼️ How to leave the name and number if choose the custom items?
You need to leave custom information about name and number in the ordering interface (optional) so that we can customize this information for you. If not, we will send you the shirt without name and number. Thank you!
◼️ How to fill in a special request
If you have special requirements, you can fill in the information you need on the order payment interface.
◼️ How about the shipping fee?
Limited time free, delivery service
◼️ How is the shipping time?
✅ ESTIMATED DELIVERY TIME:
- FREE Express Shipping: 6-12 business days (Limited time promotion)
How do I change my order?
You can change or cancel your order at any time before it enters the shipping process.
Please contact a customer service online chat or send email to admin@shopsoccerkits.com as soon as possible if you would like to change or cancel your order.
If you do not receive a response from us by email to confirm the order change, we probably have not made the changes.
We cannot change, cancel, or correct your order in any way after it has entered our shipping process.
What should I do if I am missing an item or if I received a defective or incorrect item?
Please accept our apologies if your order was not processed correctly.
Just contact us, and we will do our best to correct your order as efficiently as possible.
We can usually reship new jersey for free.
How to maintenance your jersey?
1. Many details of jersey shirt & shorts are Hot-Transfer printed,we suggest you should wash by hand.
cause machine wash will damaged the printed. if you use a machine to wash,please turn the jerseys inside out.
2. Please do not wash the printed or stamped area too hard and avoid exposure the jerseys in the sun for long time. Beside,When you do not wear it please hand up the jesey.
3. If the printed peel off,Please make the jersey flat,cover the letters & numbers with clean & non-stick plastic paper or stencil, iron it with 150° in 7-8 seconds,If it do not work,please iron again.
Attention: Please do not iron the printed directly.
◼️ Size Charts
